PERSONAL CARE
All about you and your personal care & support

Find out how Heritage Healthcare Trafford & Cheshire can help you and your loved ones save time and money with our award winning home care services.
Welcome to Heritage Healthcare Trafford & Cheshire. We are dedicated to providing the highest quality support to families across Altrincham, Sale, Knutsford, and the surrounding areas.
While we offer exceptional daily home care, we specialise in Live-In Care, a service that provides you with a full-time, professional carer residing in your home. This allows you or your loved one to receive 24/7 support without the stress, upheaval, or cost of moving into a residential facility.
Whether you need a daily visit to help with medication and meals, or round-the-clock support for complex needs, our mission is simple: to keep you safe, happy, and independent in the place you love most.
We are proud to be a leading provider of Live-In services in the region.
• The Residential Alternative: Receive one-to-one attention in your own home for a comparable (or often lower) cost than a care home.
• Perfect for Couples: Live-In care is a particularly cost-effective solution for couples who want to stay together but have different care needs.
• Bespoke Home Care: If you don't need full-time help, our visiting care services cover everything from personal hygiene and companionship to dementia support.
All about you and your personal care & support
Specialist care to manage symptoms and provide support
Standing in for your regular carer when they need a break
Just an extra hand with the chores always helps
Getting out and about with some company is ideal for mental and physical health
Helping with discharge from hospital back home after injury or illness
The ultimate 24/7 package of one to one care
Full support for everyone during the most difficult times
Personal care to help with the Activities of Daily Living
Help and support with the unique challenges of day to day living
Our primary objective is to be the foremost provider of Live-In Care in Altrincham, Sale, and Knutsford. We don't just "offer" this service; we specialise in it. We understand the dynamics of having a carer in your home, and we match personalities carefully to ensure genuine companionship, not just service delivery.
Great care relies entirely on great people. Our Director, Liz Rhodes, brings 18 years of recruitment experience to the business. This means our vetting process is rigorous. We don't just check qualifications; we look for character, reliability, and warmth. We only hire carers we would trust with our own families.
Our Registered Manager, Joely Sant, has worked her way up from a Carer to Director. She understands exactly what happens on the front line. This "ground-up" knowledge ensures that our care plans are practical, holistic, and deeply respectful of your dignity.
3 Denmark Street
Goose Green
Altrincham
WA14 2SS
09.00 - 21.00
We always respond as soon as possible
Our team creates personalised care plans to meet the unique needs and preferences of each individual
Our homecare services provide care and support in the comfort and familiarity of one’s own home
We encourage individuals to maintain their daily routines and activities to promote independence and dignity
Our experienced and qualified professionals deliver reliable and compassionate care, giving family members peace of mind
Read real opinions of people who are using Heritage Healthcare right now
I am really pleased that Amy made the extra effort with my Mum. It confirms that you really do employ caring staff.
Please pass on my sincere thanks to all your wonderful team of carers, they cared for mum with such compassion and as I said they are a real credit to Heritage. Of course my thanks once again to you Liz and to Joely, I really don’t know what we would have done without your support and flexibility to care for mum. I would not hesitate in recommending Heritage to care for a loved one, you have all been exceptional.
Can I just say how impressed I was with Lily today. So professional, engaging, caring and compassionate, everything and more you would like when someone else is caring for your loved one. She is a real asset to you and a wonderful representative of Heritage. Mum couldn’t wait for me to go today so she and Lily could walk to the cake shop
I would like to record my appreciation of what was done for my wife.The staff who came were totally professional and did what was needed to be done smoothly and effectively. As least as important however is the kind and caring approach that, without exception, they all possessed.In a very difficult time for myself and my family they really made a difference.
In a time of stress and worry it was wonderful to speak to Liz about the potential needs of our Dad – it was very clear from the beginning that Liz has vast experience in the field of home care and her standards and expectations were as high as ours were – Liz maintained contact and was reassuring at every step of the process and in a very emotional situation it is a great comfort to know that support is there when needed – so thank you so much Liz.
Thanks again for all your help and support. I am really impressed with your service and will recommend you to anyone who is looking for personal care.
Hats off to Joely for recommending such a gentleman to help me with my car, he was so kind. You really do have a fantastic service and you (Liz) and Joely make a great team.
My parents are living life again and not just existing…it’s given them a purpose and something to look forward to.
Many thanks, I fully trust you and your staff. I know Grandma’s general improvement is down to all your help.
Five star, strongly recommended carers, everyone we meet was professional, helpful and kind. They were all keen to make my wife as comfortable as possible by understanding her wants. Also our situation changed and they reacted very quickly to adapt to our new needs.
Heritage Healthcare Trafford and Cheshire are a breath of fresh air. I turned to them to help care for my elderly father; their understanding and integrity are to be applauded. I would without question recommend them to anyone who is looking for the best.

Director & Registered Care Provider
Experience: Recruitment, Hospitality, Health & Social Care, Domiciliary CareAbout me:
I am Liz Rhodes, the Director and Registered Care Provider for Heritage Healthcare Trafford & Cheshire. My passion is people, finding the right ones, training them well, and keeping them motivated.Background:
I bring over 18 years of experience in recruitment, specifically within the high-pressure sectors of hospitality and home care. For the past six years, I have focused exclusively on Domiciliary Care, overseeing the recruitment and training of carers.My Motivation:
My motivation is personal. Family experiences have shown me how vital trust is when inviting a carer into the home. I am driven to provide a service that is transparent and reliable, ensuring that our clients feel safe and their families feel confident.My Focus:
My focus is on Talent and Training. I place immense emphasis on our recruitment process. By building a team of dedicated, skilled professionals, I ensure that Heritage Healthcare Trafford & Cheshire delivers a standard of service that is second to none.Quote: “I am passionate about retaining an experienced, loyal team of home care professionals whom clients can trust and rely upon.”

Director & Registered Care Manager
Experience: Health & Social Care, Domiciliary CareAbout me:
I am Joely Sant, the Director and Registered Manager at Heritage Healthcare Trafford. My journey in care has been comprehensive, taking me from the role of a daily Carer right through to Registered Manager.Background:
I have dedicated my career to the Health and Social Care sector. Having worked in almost every capacity within the field, I possess a deep understanding of the industry and the needs of vulnerable individuals. My diverse background allows me to design care plans that are innovative, safe, and truly helpful.My Motivation:
I am driven by a desire to protect the vulnerable. I firmly believe that care should be holistic—meaning we look at the whole person, not just their medical condition. I am passionate about upholding personal choice, dignity, and respect in every interaction.My Focus:
My focus is on Quality and Innovation. I am dedicated to implementing new approaches to care that improve the lives of our clients in Trafford and Cheshire. I ensure that every care plan we write respects the individual’s wishes, helping them to live a life of quality and independence.Quote: “I strongly believe all care should be undertaken with a holistic approach, delivered with personal choice, dignity, and respect.”
Join Heritage Healthcare Trafford & Cheshire and embark on a fulfilling career where you can truly make a difference in the lives of others. We are currently seeking compassionate and dedicated Home Care Assistants to join our team covering the Knutsford area. As a Home Care Assistant, you will play a pivotal role in enabling adults to maintain their independence and well-being within the familiar surroundings of their own homes.
Are you looking for a rewarding career where you can make a positive impact on the lives of others? Heritage Healthcare Trafford & Cheshire is seeking dedicated Home Care Assistants for Altrincham and the surrounding areas.
As a Home Care Assistant, you will play a vital role in helping adults maintain their independence and wellbeing in the comfort of their own homes.
Read our Reviews for Homecare, Live in Care & Nursing Care Providers