PERSONAL CARE
All about you and your personal care & support
Welcome to Heritage Healthcare Swansea, where exceptional care and well-being go hand in hand. We are a trusted provider of personalised healthcare solutions, dedicated to improving the lives of individuals and families in Swansea and its surrounding areas. With a commitment to excellence and a passion for compassionate service, we strive to be the premier choice for all your healthcare needs.
At Heritage Healthcare Swansea, we understand that every person's health journey is unique. That's why we offer a comprehensive range of services designed to cater to diverse needs and preferences. Whether you require assistance with personal care, specialised support, companionship, or respite care, our highly skilled team is here to provide you with tailored support that promotes your overall well-being.
Our approach to healthcare is centred around building lasting relationships with our clients and their families. We believe that trust, respect, and open communication are vital in delivering exceptional care. Our dedicated team takes the time to listen to your concerns, understand your goals, and work collaboratively with you to develop a personalised care plan that meets your specific needs.
All about you and your personal care & support
Specialist care to manage symptoms and provide support
Standing in for your regular carer when they need a break
Just an extra hand with the chores always helps
Getting out and about with some company is ideal for mental and physical health
Helping with discharge from hospital back home after injury or illness
The ultimate 24/7 package of one to one care
Full support for everyone during the most difficult times
When you choose Heritage Healthcare Swansea, you can have confidence in the quality of care you will receive. Our team of experienced caregivers and support staff are committed to staying updated with the latest advancements in healthcare practices and technologies. This enables us to provide innovative solutions and deliver services that enhance your quality of life, while maintaining the highest standards of professionalism and compassion.
We take your satisfaction and comfort seriously. Your well-being is our priority, and we strive to ensure that you feel safe, respected, and supported throughout your healthcare journey. By entrusting us with your care, you gain a dedicated partner who will go above and beyond to meet your needs, providing you with peace of mind and the confidence to live your life to the fullest.
Choose Heritage Healthcare Swansea for exceptional home care services that prioritise your well-being. Experience the difference of personalised care delivered with compassion and expertise. Contact us today to learn more about our services or to schedule a consultation with our caring team. Let us be your trusted partner in your pursuit of optimal health and happiness.
09.00 - 17.00
Weekdays Out of Hours
On Call Service
07.00 - 09.00
17.00 - 22.00
Weekends Out of Hours
On Call Service
07.00 - 22.00
Suite 1, 4 Acorn Park
Swansea Enterprise Park, 4 Lion Way
Llansamlet
Swansea
SA7 9FZ
We always respond as soon as possible
Our team creates personalised care plans to meet the unique needs and preferences of each individual
Our homecare services provide care and support in the comfort and familiarity of one’s own home
We encourage individuals to maintain their daily routines and activities to promote independence and dignity
Our experienced and qualified professionals deliver reliable and compassionate care, giving family members peace of mind
Read real opinions of people who are using Heritage Healthcare right now
Very good service. Good and helpful staff.
I am very happy with the care I am receiving
Overall, I am very satisfied with the care provider. The staff are very friendly and efficient. The staff make a really good effort at making my husband feel comfortable with them. They are also very clean and tidy whilst managing my husband's needs.
I am extremely happy with the care I receive from the carers that visit me. They are very professional, caring and polite.
I am very pleased with my care since coming home from the hospital. The carers re all caring, pleasnat and helpful and are more than welcome in my home and I look forward to their visits. My wife and I like to go out every day and sometimes in the evening or weekends and it is no problem cancelling the carer's visits if necessary.
Managing Director
Experience: Health & Social CareAbout me:
I'm Jameela Kotawala, a dynamic and passionate businesswoman serving as the Managing Director of Heritage Healthcare in Swansea. With a successful Heritage Healthcare franchise operation in Cardiff, I am excited to extend my expertise and commitment to exceptional care to the Swansea community.I am honoured to serve as the Managing Director of Heritage Healthcare in Swansea, and I look forward to making a positive impact on the lives of individuals in the community. Together with our dedicated team, we strive to exceed expectations, deliver personalised care, and enhance the well-being of our clients in Swansea.Background:
My entrepreneurial journey began with the ownership and directorship of Heritage Healthcare in Cardiff. With my diverse skill set and passion for making a positive difference, I have built a successful career in the care industry. My dedication to the Heritage Healthcare ethos, which prioritises exceeding client expectations and enhancing the lives of individuals, has shaped me into a compassionate and visionary leader.Driven by the desire to make a difference and expand the reach of our compassionate care services, I have ventured into Swansea with Heritage Healthcare as my second franchise operation. Building on the success of the Cardiff branch, I am thrilled to bring the same high standards of care, personalised approach, and commitment to enhancing the quality of life for individuals in Swansea.My Motivation:
I am deeply motivated by the belief that everyone deserves the opportunity to age gracefully and comfortably in the familiarity of their own homes. I understand the importance of independence, dignity, and the value of nurturing connections with loved ones. Through Heritage Healthcare, I am dedicated to providing the highest standard of care to enable individuals in Swansea to maintain their independence, enjoy a good quality of life, and cherish meaningful relationships.My Focus:
As the Managing Director of Heritage Healthcare in Swansea, my focus is on upholding the Heritage Healthcare legacy of excellence and compassion. With my experience in the care industry and proven management skills, I oversee the operations of our care service, ensuring that each client receives personalised and exceptional care tailored to their unique needs. I am committed to fostering a compassionate and reliable care team, empowering them to make a positive impact on the lives of our clients.With the success of the Cardiff franchise, I am thrilled to embark on this new chapter in Swansea. My goal is to replicate the outstanding care services and compassionate culture that has made Heritage Healthcare a trusted name in the industry. I am excited to work closely with the Swansea community, clients, and their families to deliver the highest standard of care and support.Quote: “People deserve to age gracefully and comfortably in the place they call home. At Heritage Healthcare, we are committed to providing exceptional care that enables individuals to maintain their independence, embrace a fulfilling lifestyle, and cherish the moments that matter most.”
Care Manager
Experience: Public Service, Health & Social CareAbout me:
I am Juliet McInerney, a highly qualified and experienced individual, currently serving as the Care Manager for Heritage Healthcare Swansea. With a Diploma in Health & Social Care (Level 5) and extensive managerial experience, I bring a wealth of knowledge and expertise to my role.Background:
My managerial experience spans 23 years, gained from my career with the Passport Office. Managing staffing needs and having a deep understanding of the importance of compliance and high-quality standards have been integral to my background, making me an invaluable asset to Heritage Healthcare Swansea. My commitment to continuous professional development in the health and social care sector further enhances my ability to deliver exceptional care services.My Motivation:
My motivation lies in my vision of delivering modern health and social care services that enable service users to lead fulfilled lives with a sense of well-being within supportive families. I am dedicated to keeping individuals safe and protected from harm while providing them with opportunities to exercise their voice, choice, and control in all aspects of their lives. My passion for empowering individuals and promoting their overall well-being drives my commitment to delivering exceptional care.My Focus:
As the Care Manager, I play a crucial role in ensuring that the service provided by Heritage Healthcare Swansea is compliant and upholds the high-quality standards the organisation is known for. I support the team of dedicated carers, providing guidance and assistance to ensure that the service users receive the care they deserve. My expertise in managing staffing needs and my commitment to compliance and quality assurance contribute to the delivery of exceptional care services.Quote: “We keep people safe and protected from harm and give opportunities for them to feel empowered to exercise their voice, choice, and control in all aspects of their lives.”
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