PERSONAL CARE
All about you and your personal care & support
At Heritage Healthcare Leicester, we understand that choosing the right home care provider is one of the most important decisions you will make for your loved ones. Our dedicated team is committed to delivering top-quality care tailored to meet the unique needs of each individual we serve. Situated in the heart of Leicester, we pride ourselves on being a trusted part of the community, offering a range of services designed to support and enhance the lives of our clients.
Our home care services in Leicester are comprehensive and adaptable, ensuring that whether your loved one requires a little extra help around the house, personal care, or more specialised support, we can provide the assistance they need. We believe in promoting independence and enhancing quality of life, allowing our clients to enjoy the comfort and familiarity of their own homes while receiving the highest standards of care.
All about you and your personal care & support
Specialist care to manage symptoms and provide support
Standing in for your regular carer when they need a break
Just an extra hand with the chores always helps
Getting out and about with some company is ideal for mental and physical health
Helping with discharge from hospital back home after injury or illness
The ultimate 24/7 package of one to one care
Full support for everyone during the most difficult times
Personal care to help with the Activities of Daily Living
Help and support with the unique challenges of day to day living
At Heritage Healthcare Leicester, we offer a wide array of services, from personal care and companionship to more specialised support for conditions such as dementia and Parkinson’s disease. Our personalised care plans are designed to cater to the specific needs of each client, ensuring that they receive the appropriate level of support while maintaining their dignity and independence. We also provide respite care for families and carers, allowing them the time to rest and recharge, knowing their loved one is in capable and caring hands.
Our team is our greatest asset, comprised of highly trained, compassionate, and dedicated professionals who are passionate about making a positive difference in the lives of our clients. We carefully select our staff based on their experience, skills, and commitment to excellence, ensuring that each team member upholds the values and standards of Heritage Healthcare Leicester. Continuous training and development ensure that our caregivers are always equipped with the latest knowledge and techniques to provide the best possible care.
Choosing Heritage Healthcare Leicester means choosing a partner who will stand by you and your family every step of the way. We are dedicated to building lasting relationships with our clients, founded on trust, respect, and a shared goal of enhancing well-being. Contact us today to learn more about how we can support you and your loved ones, and experience the Heritage Healthcare Leicester difference.
Welcome to a new standard of home care. Welcome to Heritage Healthcare Leicester.
09.00 to 17.00
Weekdays Out of Hours
On-Call Service
07.00 to 09.00
17.00 to 22.00
Weekends Out of Hours
On-Call Service
07.00 to 22.00
Unit No: 9
Gresham Works
38 Market Street
Leicester
LE1 6DP
We always respond as soon as possible
Our team creates personalised care plans to meet the unique needs and preferences of each individual
Our homecare services provide care and support in the comfort and familiarity of one’s own home
We encourage individuals to maintain their daily routines and activities to promote independence and dignity
Our experienced and qualified professionals deliver reliable and compassionate care, giving family members peace of mind
Director & Nominated Individual
Experience: Information Technology, Health & Social CareAbout me:
I am Deepti Gangana, the Managing Director and Nominated Individual at Heritage Healthcare Leicester. I have previously held a role as a Director in an IT company, where I honed my skills in managing technology-driven projects, overseeing operations, and leading teams to success. My diverse expertise in IT allows me to bring a unique perspective to my role at Heritage Healthcare Leicester, enhancing our care service delivery and operational efficiency.Background:
My professional journey began in IT, where I developed a solid foundation in technology management and leadership. Over the years, I have successfully led various technology-centric initiatives, steering teams towards excellence. Currently, my primary focus is on Heritage Healthcare Leicester, where I leverage my extensive IT background to improve our care services and operational practices.My Motivation:
My initial career path in IT took a transformative turn due to my personal experiences with my grandparents. These interactions ignited a deep desire to assist the elderly and those in need. This personal journey is the driving force behind my dedication to making a positive impact on others' lives.As a Director and Nominated Individual at Heritage Healthcare Leicester, I am steadfast in my commitment to enhancing the well-being of our service users. Every day, this motivation propels me to strive for positive change, ensuring that our team empowers individuals to live with dignity, independence, and joy. Our work is more than just a job—it is a calling.My Focus:
As the Director of Heritage Healthcare Leicester, my primary goal is to ensure top-quality care and support for our service users in Leicester and the surrounding areas. Together with our dedicated team of Care Assistants, we strive to exceed expectations, empowering individuals to live with dignity and independence. Let’s continue supporting each other, embracing challenges, and celebrating successes as we make a meaningful difference in the lives of those we serve. Leading a team of highly trained Care Assistants, I am committed to meeting and exceeding the expectations of those we serve. Our mission is to create an environment where everyone feels valued, respected, and cared for.Quote: “At Heritage Healthcare Leicester, we provide services to cherish our service users. We stand first in protection, actively empowering and encouraging our service users to assert their rights fully. We ensure that their voices are not only heard but also respected in every interaction and decision-making process.”
Registered Care Manager
Experience: Health & Social CareAbout me:
I am Hannah Flack, the Registered Care Manager for Heritage Healthcare in Leicester. My journey in the care sector began when I left school at 16 years old. Starting in a care home supporting adults with Learning Disabilities and later transitioning to residential care, I quickly fell in love with this field. Even though I explored different paths and became a mother, I was drawn back to the role of a care worker in the community. My dedication to care has only deepened over the years.Background:
My career in the care sector has been diverse and progressive. I started as a care worker and steadily advanced through various positions, including Field Care Supervisor, Quality and Compliance Officer, Care Coordinator, Deputy Manager, and now, Registered Manager. Each role has provided me with a wealth of knowledge and understanding, allowing me to effectively support the people in my care and help them achieve the best outcomes for their needs.My Motivation:
From the moment I began working in the care sector, I knew I had found my calling. My passion for helping others has only grown stronger with time. Even during periods when I explored other interests and embraced motherhood, I always felt a pull back to care work. This deep-seated commitment drives me every day to provide the highest quality of care to our service users. I believe that every interaction is an opportunity to make a meaningful difference in someone's life.My Focus:
As the Registered Care Manager at Heritage Healthcare Leicester, my primary focus is on delivering exceptional care and support to our service users. Together with our dedicated team, I strive to create an environment where individuals can live with dignity, independence, and joy. We are committed to continuous improvement, embracing challenges, and adapting to change to ensure we meet and exceed the expectations of those we serve. Our goal is to empower individuals, providing them with the care and support they need to lead fulfilling lives.Quote: “Every day is an opportunity for learning. I enjoy a challenge and adapt well to change.”
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