HERITAGE HEALTHCARE - Windsor

Find Expert Care from a Multi-Award Winning Homecare Specialist

OUR SERVICES | OUR TEAM | CAREER OPPORTUNITIES | LATEST NEWS | OUR LOCATION

HERITAGE HEALTHCARE - Windsor

Welcome to Heritage Healthcare, where compassionate care meets exceptional service in the heart of Windsor.

We are a leading provider of personalised healthcare solutions, dedicated to improving the lives of individuals and families in our community. With a commitment to excellence and a heritage of trusted care, we strive to exceed expectations and make a positive impact on the well-being of those we serve.

At Heritage Healthcare, we understand that every person's healthcare journey is unique. That's why we offer a comprehensive range of services designed to meet diverse needs and preferences. Whether you require in-home personal care, rehabilitation therapy, assistance with daily activities, or specialised medical attention, our team of highly skilled professionals is here to provide you with personalised and compassionate support.

Our holistic approach to healthcare encompasses not only physical well-being but also emotional and social aspects. We believe that fostering strong relationships built on trust, respect, and open communication is essential to delivering the highest quality of care. Our dedicated team takes the time to listen, understand, and address your concerns, tailoring our services to meet your specific goals and aspirations.

When you choose Heritage Healthcare, you are choosing a partner who is committed to your overall well-being. Our team of experienced carers work tirelessly to ensure that you receive the highest standard of care possible. We stay up-to-date with the latest advancements in healthcare practices and technologies, enabling us to provide innovative solutions that enhance your quality of life.

Get in touch today to see how we can help you with your health care

Call 01753 847 679 or e-mail care@windsor.heritagehealthcare.co.uk

OUR SERVICES

Your satisfaction and comfort are at the core of everything we do. We prioritise your safety, privacy, and dignity, treating you as a valued individual with unique needs. By entrusting us with your healthcare needs, you can rest assured that you are in capable hands, receiving personalised care that is tailored to your preferences and delivered with empathy and professionalism.

Choose Heritage Healthcare Windsor for exceptional home care services that prioritise your well-being. Experience the peace of mind that comes with knowing that you or your loved one is receiving the highest quality of care in the comfort of your own home. Contact us today to learn more about our services or to schedule a consultation with our caring team. Let us be your trusted partner on your journey towards better health and wellness.

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OPENING HOURS
09.00 - 17.00
Weekdays Out of Hours On Call Service
07.00 - 09.00
17.00 - 22.00
Weekends Out of Hours On Call Service
07.00 - 22.00
CALL US
01753 847 679
E-MAIL US
care@windsor.heritagehealthcare.co.uk
OFFICE LOCATION
Claremont House
70-72 Alma Road
Windsor
Berkshire
SL4 3EZ

Get in touch, we’re always happy to help.

We always respond as soon as possible

FEATURES & BENEFITS OF OUR HOMECARE

PERSONALISED CARE

Our team creates personalised care plans to meet the unique needs and preferences of each individual

COMFORT AND CONVENIENCE

Our homecare services provide care and support in the comfort and familiarity of one’s own home

INDEPENDENCE AND DIGNITY

We encourage individuals to maintain their daily routines and activities to promote independence and dignity

PEACE OF MIND

Our experienced and qualified professionals deliver reliable and compassionate care, giving family members peace of mind

CUSTOMER TESTIMONIALS

Read real opinions of people who are using Heritage Healthcare right now

Doreen and her son are very happy with the provider. I must say, I crossed over with the lunch time carer, who I thought was lovely, offering Doreen a choice for her lunch, encouraged a walk to the toilet etc and I was impressed with the carer from Heritage.

Physiotherapist of Client

Whilst writing I would like to thank Bianca and your team of carers , they are all amazing and a credit to your company.

Daughter in Law of Client

It was comforting to know that my interests were in the minds of you and your staff when you telephoned today. Thank you very much for your offer to help, another time I may need you.

Peter - Client

I wasn’t expecting it to be as entertaining as it was. The food, the movie, the carers and everything about the gathering was wonderful! I am looking forward to more events.

Pat S - Client

My first outing with Heritage Group and it was a real pleasure to take part. On my arrival the carers were very much on the ball and promptly ensured that the clients were well looked after, I was made to feel very welcome and valued. I would love the opportunity to have another event with Heritage Windsor as I loved it so much. I would like to thank Prabjot for organising this event and my carer, Mandy who does a brilliant job looking after me and giving my wife a break. Heritage created a relaxing event which left me feeling very pleased. Well done Heritage for all you care, you are the best.

Ian - Client

Thank you so much for the photos, Prab, they are a great record of a super afternoon out. I thoroughly enjoyed the film, & meeting some of the Heritage group, & appreciate thought & arrangements you made for us to have an “outing”. Best wishes , keep well.

Sonia - Client

I am glad I got to go out with Heritage to meet all the other client. It felt very friendly and relaxed. My carer picked me up from my home and ensured I was safe inside with the other clients. I was served refreshments, I felt very relaxed and happy and that Mandy brought me to The Old Court to see Hello Dolly!

June - Client

Dear PrabjotI hope you are well. Thank you so much for this.Just so you know, mum told me she likes Bianca very much. She thinks she is very good.Kindest wishes

Emma - Daughter of Client

A HUGE thanks for your care, we don’t know what we would have done without you! You have gone above and beyond!

Daughter of Client

Dear Prabjot, Thank you so much for our lovely card and flowers. Everything went well for mum, very sad day for us. Thank you again for all your help, care and kindness. Just don’t know what I would have done without you and Mandy.

L D - Daughter of Client

Thank you so much for your kindness you are simply so sweet and thoughtful. Thank you once again!

Employee of Heritage Healthcare Windsor

Dear Prabjot, I can’t thank you, Angie and Lynette enough for your kindness, expertise, sensitivity and professionalism. You were all a shining beacon of hope, reason and reality. With the most heartfelt thanks

A P - Client

I had chat with my mum yesterday and she seems to be in good spirits and seems to have regained her voice. Thank you for looking after her. I am so glad that we engaged your services!

Son of Client

Prabjot Dhillon. what beautiful words. As you know we were VERY thorough when interviewing and possibly could of selected a more established company. However you shone above them all, not just you as a person, but your open ness, professionalism, even your reason for establishing Heritage, all four of us instantly said ‘yes that’s the one’ after you had left. You made Mum so happy and always went the extra mile. Mum couldn’t have been cared for by a more loving, loyal person and care team. We can not thank you enough for bringing love and laughter and the special care Mum needed.

V K - Daughter of Client

I can’t tell you how grateful we all are. Having Heritage with us is lifting a huge weight off shoulders; I already feel a lot less stressed than I have for the last 5 weeks. Mum liked you very much.

Daughter of Client

OUR TEAM MEMBERS

Prabjot Dhillon

Managing Director

Experience: Education, Charity Sector, Health & Social Care

About me:

I am Prabjot Dhillon, the Managing Director and Owner of Heritage Healthcare Windsor. Throughout my career, I have gained valuable experience working in Secondary Education, which has shaped my understanding of the importance of individualised care and support. Together with Tony, my passion for making a difference in people's lives was ignited by the loss of an elderly family member during the challenging times of the COVID-19 pandemic. This experience propelled us to establish Heritage Healthcare Windsor, where we are dedicated to providing a truly bespoke home care service.With Tony's expertise and my passion for individualised care, we are proud to lead Heritage Healthcare Windsor in providing exceptional home care services. Our dedication to improving the lives of those we serve drives us forward, and we are excited to embark on this meaningful journey with our clients and carers alike.

Background:

Having worked in Secondary Education, I have acquired essential skills in communication, empathy, and understanding. These qualities allow me to connect with individuals on a personal level, ensuring their unique needs and preferences are met with the utmost care and attention.

My Motivation:

The loss we experienced during the pandemic has served as a catalyst for our unwavering commitment to making a positive impact on the lives of others. At Heritage Healthcare Windsor, we are driven by a genuine desire to enhance the well-being and quality of life of those we care for. Our goal is to create an environment where individuals feel valued, supported, and empowered.

My Focus:

As the Managing Director and Owner, my focus is on delivering a tailored and compassionate home care service. I firmly believe in the power of personalised care, and I am dedicated to ensuring that every individual receives the highest standard of support. Together with our team of highly trained Home Carers, we strive to go above and beyond in meeting the unique needs of each person we care for.

Quote: “At Heritage Healthcare Windsor, our mission is to provide a truly bespoke home care service that brings comfort, happiness, and a sense of well-being to our clients. With our compassionate team of Home Carers, we are committed to making a positive difference in their lives and ensuring their utmost satisfaction.”

Tony Dhillon

Managing Director

Experience: Asset Finance, Health & Social Care

About me:

I am Tony Dhillon, the Managing Director and Owner of Heritage Healthcare Windsor. Alongside Prabjot, my motivation stems from our extensive experience working with a diverse range of individuals throughout our careers. Before entering the care industry, I built customer relationships in an asset finance company, while Prabjot worked in Secondary Education. However, it was the loss of an elderly family member during the COVID-19 pandemic that sparked our determination to lead a business centred around making a difference in people's lives.With Prabjot's expertise and my leadership, we are poised to deliver exceptional home care services through Heritage Healthcare Windsor. Our mission is to bring comfort, joy, and a sense of well-being to those we serve, and we are excited to make a lasting impact on their lives.

Background:

Drawing from my previous role in customer relationship management, I have developed strong skills in building meaningful connections with clients. This experience enables me to understand and respond to the unique needs of each individual, providing them with the highest quality of care and support.

My Motivation:

The loss we experienced during the pandemic has fuelled our passion to establish Heritage Healthcare Windsor. We are motivated by a deep desire to create a compassionate and bespoke home care service that goes above and beyond. Our goal is to positively impact the lives of those we care for, ensuring their well-being and happiness are at the forefront of our service.

My Focus:

As the Managing Director and Owner, my focus is on delivering a truly personalised home care experience. I understand the importance of tailoring our services to meet the specific needs, preferences, and circumstances of each individual. Together with our team of highly trained Home Carers, who share our compassionate nature, we are dedicated to providing outstanding care and support that surpasses expectations.

Quote: “We are committed to delivering a truly bespoke home care service that goes above and beyond. Our aim is to make a positive difference in the lives of those we care for. With our team of highly trained Home Carers, we strive to deliver compassionate care that enhances the well-being and quality of life of each individual.”

A young blonde haired female with long hair and subtle make-up wearing a brown top

Bianca Pretorius-Kemp

Care Coordinator

Experience: Health & Social Care

About me:

Hello, I'm Bianca Pretorius-Kemp, the Care Coordinator at Heritage Healthcare Windsor. I am thrilled to be a part of this dedicated team, working tirelessly to provide exceptional care and support to individuals in our community. With a passion for making a positive impact in the lives of others, I bring my expertise and compassionate nature to ensure the well-being and happiness of our clients.With a compassionate team by my side, I am proud to be a part of Heritage Healthcare Windsor, delivering outstanding care services to our community. Together, we are dedicated to making a positive impact, providing support that enriches the lives of our clients and their families.

Background:

Originally from South Africa, I moved to the United Kingdom in 2022. I have completed my NQF level 3 and 4 in Business Administration, followed by 7 years of experience in administration. My journey with Heritage Healthcare began in 2022 when I joined as a part-time carer. Soon after, I was offered the position of Care Coordinator, allowing me to utilise my organisational and administrative skills to benefit our clients and team.

My Motivation:

I am motivated by the opportunity to make a real difference in the lives of our clients and their families. The sense of fulfilment I derive from seeing individuals thrive in the comfort and familiarity of their own homes is truly rewarding. My commitment to providing compassionate care stems from a genuine desire to enhance the quality of life and promote the well-being of those entrusted to our services.

My Focus:

As the Care Coordinator, my primary focus is on ensuring that our clients receive the highest standard of care tailored to their specific needs. I meticulously assess each individual's requirements, matching them with our dedicated team of Home Carers who share our commitment to excellence. I strive to create care plans that not only meet our clients' physical needs but also cater to their emotional and social well-being.

Quote: “At Heritage Healthcare Windsor, our clients are at the heart of everything we do. We believe that every individual deserves personalised care that goes beyond meeting their basic needs. It is our privilege to provide compassionate support, allowing our clients to maintain their independence, dignity, and quality of life.”

Smiling home care assistant with long dark hair, make-up and good teeth in pale purple uniform against a purple backdrop

Homes Care Assistant - Slough

Are you ready to embark on a fulfilling career where you can make a significant difference in the lives of others? Look no further than Heritage Healthcare Windsor. We are currently seeking compassionate and dedicated Home Care Assistants to join our esteemed team in Slough and the surrounding areas.

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Home Care Assistant - Windsor

Are you searching for a fulfilling career where you can have a profound impact on the lives of others? Look no further than Heritage Healthcare Windsor. We are currently seeking compassionate and dedicated Home Care Assistants to join our esteemed team in Windsor and the surrounding areas.

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Smiling and laughing home care assistant with long dark hair tied back into a ponytail and wearing a blue uniform

Home Care Assistant - Maidenhead

Ready for a rewarding career where you can make a meaningful difference in the lives of others? Look no further than Heritage Healthcare Windsor. We are currently seeking dedicated Home Care Assistants to join our compassionate team in Maidenhead and the surrounding areas.

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