Home Care Services in Cardiff | Heritage Healthcare

FEATURES & BENEFITS OF OUR HOMECARE

PERSONALISED CARE

Our team creates personalised care plans to meet the unique needs and preferences of each individual

COMFORT AND CONVENIENCE

Our homecare services provide care and support in the comfort and familiarity of one’s own home

INDEPENDENCE AND DIGNITY

We encourage individuals to maintain their daily routines and activities to promote independence and dignity

PEACE OF MIND

Our experienced and qualified professionals deliver reliable and compassionate care, giving family members peace of mind

CUSTOMER TESTIMONIALS

Read real opinions of people who are using Heritage Healthcare right now

We have been with Heritage Healthcare Cardiff for two years. Excellent service, really happy.

Mr G - Husband of Client

I see the same carer regularly so have built a good rapport. Very helpful choosing clothes to wear so that I am clean, tidy and well presented for visitors.

Mrs G - Wife of Client

The carer’s go above and beyond, they make my mother feel comfortable, they have a great bond and know the needs that we require from them.

Mr P - Son of Client

Excellent service. Really appreciate all hard work we are receiving for my mother-in-law.

Mrs J - Daughter in Law of Client

OUR TEAM MEMBERS

Jameela Kotawala

Managing Director

Experience: Business, Finance, Health & Social Care

About me:

I am Jameela Kotawala, a dynamic and ambitious businesswoman, proudly serving as the Managing Director of Heritage Healthcare in Cardiff. With my excellent management skills and proficiency in multiple languages, I bring a unique perspective to my role, allowing me to connect with diverse communities.

Background:

My entrepreneurial journey led me to become the owner and director of Heritage Healthcare in Cardiff. Throughout my career in the care industry, I have honed a diverse skill set and a passion for making a difference in people's lives. I am dedicated to upholding the Heritage Healthcare ethos, which emphasises exceeding client expectations and making a true difference in their well-being.

My Motivation:

I am driven by the belief that individuals deserve to stay in the comfort and familiarity of their own homes. I understand the importance of maintaining independence and cherishing the presence of loved ones. It is my mission to provide the highest standards of care, enabling individuals to retain their independence, continue living in their homes, and enjoy a good quality of life. Making a positive impact on people's lives fuels my passion for delivering exceptional care services.

My Focus:

As the Managing Director of Heritage Healthcare in Cardiff, I place great emphasis on maintaining the highest standards of care. My excellent management skills allow me to oversee the operations of our care service, ensuring that our clients receive personalised care that exceeds their expectations. I am committed to delivering quality care and enabling individuals to maintain their independence, forming the foundation of a compassionate and reliable care service.

Quote: “People want to stay in their own homes, where everything is familiar, and they can have family and friends popping in whenever they like. We provide the highest standards of care so that people can maintain their independence, remain living in their own homes, and enjoy a good quality of life.”

Jenna Long

Care Manager

Experience: Health & Social Care

About me:

I am Jenna Long, a dedicated and compassionate individual serving as the Care Manager at Heritage Healthcare Cardiff. With a background that started as a Care Assistant and led me to now lead the Cardiff Care Team, I bring a wealth of experience and understanding to my role.

Background:

My journey within Heritage Healthcare Cardiff began as a Care Assistant, where I gained valuable first hand experience in providing care and support to clients. My commitment to delivering high-quality home care services and helping individuals maintain their independence has been instrumental in my progression to the role of Care Manager. I understand the unique needs of our clients and have developed strong relationships that make me an invaluable asset to the team.

My Motivation:

I am motivated by my unwavering dedication to providing high-quality home care and support services to our clients. My passion lies in helping individuals continue living independently at home for longer. By delivering bespoke care packages tailored to their specific needs, I ensure that the care provided by Heritage Healthcare Cardiff makes a positive impact on their well-being and quality of life.

My Focus:

As the Care Manager, my primary focus is on delivering high-quality home care services and ensuring that our clients receive personalized care packages that meet their specific needs. I lead the Cardiff Care Team, providing guidance and support to our care professionals. I am dedicated to continuous improvement and supporting my team to deliver exceptional care services by Heritage Healthcare Cardiff.

Quote: “I am dedicated to providing high-quality home care and support services to clients of Heritage Healthcare Cardiff, delivering bespoke care packages to help more people continue living independently at home for longer.”

LATEST CAREER OPPORTUNITIES

LATEST NEWS

Three glamorous ladies, Jameela, Juliet and Jenna with their Prestige Awards Winner trophy

Heritage Healthcare Cardiff and Swansea Win 'Employer of the Year' for Third Consecutive Year at Prestigious Awards

Heritage Healthcare Cardiff and Swansea Named 'Employer of the Year' at Wales Prestige Awards 2022

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Heritage Healthcare Cardiff's carer's, service users and their families lined up smiling at camera.

Heritage Healthcare Cardiff Team Joins Alzheimer's Memory Walk

In a heartwarming display of community support and dedication, the Heritage Healthcare Cardiff team participated in the Alzheimer’s Memory Walk on Sunday, September 17th, 2023.

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