The Team Behind the Perfect 10
POSTED: 19/08/2025
The team at Heritage Healthcare North Tyneside & South Northumberland are celebrating after achieving a 10/10 rating on homecare.co.uk, the leading review platform for the home care sector.
Although the branch has only been operating for a short time, the dedicated team has quickly built a strong reputation in the local community. By consistently delivering high-quality, compassionate care, they have already gathered a stream of glowing 5-star reviews from clients and their families – enough to secure the platform’s top score.
Owners and Joint Registered Care Managers, Suzanne Amour and Tanya Thompson, said:
“We are absolutely delighted to receive such fantastic feedback so early in our journey. It’s a real testament to the commitment of our small but hardworking team, who go above and beyond every day to make a difference to our clients’ lives.”
Homecare.co.uk is one of the most trusted sources of independent client feedback in the care industry, making this achievement even more meaningful.
This perfect rating reflects the branch’s core values: personalised support, dignity, independence, and peace of mind for families. It sets a strong foundation for the future as the team continues to grow and support more people across North Tyneside and South Northumberland.

