We carefully recruit and train our care team to the highest possible standards. All staff members are DBS checked to an enhanced level and are fully insured with public liability cover. All Heritage Healthcare York Home Carers carry identification badges with photographic ID for added security and peace of mind.
Caring for the elderly has been in Glenn’s family for decades. His knowledge, expertise and adaptable style helps to direct Heritage Healthcare to being a leading provider of expert home care. Glenn draws on his extensive experience as CEO to focus on key strategic issues.
Sally oversees the in-house marketing department and works to ensure that Heritage Healthcare integrate corporate social responsibility within every aspect of business operations. Sally also plays a key role in making strategic business decisions.
Dedicated to continuous improvement, Amanda led the implementation of international standards ISO and OHSAS within Heritage Healthcare. Her support of franchisees in every aspect of their business operations, notably CQC registrations and training, is vital for every franchise launch.
Heritage Healthcare Director Michelle Fenwick QFP previously managed the Darlington office before working her way up through the business to her position as Director. Michelle has an expert understanding of the care sector and is available to support Care Managers across all offices, whilst motivating and monitoring their performance.
Joe joined Heritage Healthcare in August 2015, starting as an office administrator and support the rostering. He progressed to Care Coordinator and became a Registered Care Manager in April 2017. Joe had previously worked as a Team Leader in a Dementia Unit, where he gained his NVQ 2 and 3 in Health and Social Care, and after becoming a Care Coordinator, was eligible to start his Level 5 in Management Training. Joe supports Heritage Healthcare York by ensuring high-quality care and support is provided to clients and developing the care team’s knowledge and skills.
Julie started her career with Heritage Healthcare York in September 2012 when she started as a Care Coordinator. She holds an NVQ Level 2 and 3 in Health and Social Care, and supports Heritage Healthcare York by scheduling care plans, supporting daily enquires from potential clients and carers, and training the care team. Julie also supervises the care team during care visits, allowing her to see the support provided to clients in action as they are able to attend social events and build friendships within their community.
