Senior Care Coordinator of Heritage Healthcare York, Julie Norman, has been named Carer of the Year at the York Community Pride Awards 2021.
Julie was nominated by Registered Care Manager, Joe Atkin, who praised her, saying she ‘was like a superhero’.
“By the day, she is managing the care and coordinating and by night she is out doing the hands-on care and making sure everybody is being seen to,” said Joe. “She makes my job a lot easier because of the support she gives me.”
Julie has been with Heritage Healthcare since September 2012 and has been providing exceptional home care to clients across York and the surrounding areas ever since. She supports the service by scheduling care plans, supporting daily enquiries from new clients and carers, and training the care team.
Throughout the COVID-19 pandemic, Julie, along with our team, has continued to provide essential support to our clients to help them remain at home safely. The past year has been difficult for many older or vulnerable people in our community, and carers like Julie have been able to deliver a sense of normality for those who have found it difficult. She has been a lifeline for loved ones who have not been able to physically be with family during the UK lockdown.
Julie attended the awards ceremony with Joe on Thursday 14th October, where she could meet other nominees to various awards. On the evening, she was announced as the winner and she collected her trophy from Steve Lowe, representing the sponsor of the award, Local IQ.
Watch the video below of the moment Julie accepted her award!
Well done and thank you, Julie! Your hard work and dedication are an inspiration to the whole of Heritage Healthcare.