Our Trusted Team

We carefully recruit and train our care team to the highest possible standards. All staff members are DBS checked to an enhanced level and are fully insured with public liability cover. Heritage Healthcare Windsor Carers always wear a uniform and carry identification badges with photographic ID for added security and peace of mind.

Adrian Greensmith

Director and Owner

As a strong advocate of volunteering and proactive Chairman of Windsor Mencap, Adrian has the experience, skills and empathy to fully understand clients’ individual needs and find bespoke care solutions for them. His greatest strength lies in his ability to remain calm and engage collaboratively to ensure a positive and happy outcome for all.

Romola Ganguli

Director and Owner

An active local Mencap volunteer and Dementia Friends Champion, Romola believes that understanding and delivering the right levels of care to exacting high standards is crucial to enable each and every client to maintain their independence and positive wellbeing, in the convenience and comfort of their home.

Carole Henderson

Registered Care Manager

Carole Henderson has wealth experience and knowledge of working in the care sector. Her career in care started almost 20 years ago and Carole has held management positions for 15 years. Qualified to a high level, Carole has achieved her NVQ Level 4 in Management and also holds a City & Guilds RMA. Carole has outstanding people skills, is highly organised and pays attention to detail. She manages, supports and guides her care team to provide an expert and professional service.

At Heritage Healthcare our staff always strive to be...

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Welcoming and friendly

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Polite and courteous

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Actively helpful and caring in their approach and attitude

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Understanding and responsive of the needs and preferences of our clients

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Respectful of the personality and culture of our clients

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Happy to listen and talk to our clients

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Informal where appropriate, efficient and take pride in their work

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Encouraging of comments and suggestions and receptive towards them

At Heritage Healthcare our staff always strive to be...

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A management approach which creates an open, positive and inclusive atmosphere

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Effective quality assurance and quality monitoring systems

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Registered Managers who are qualified, competent and experienced for the job roles

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Accounting and financial procedures which will safeguard the clients’ interests

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Regular supervision and appraisals

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Reassurance that the health, safety and welfare of our clients and Carers are promoted and protected at all times.

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