Review from a Care Client

Heritage Healthcare Windsor make it their priority to support local people and encourage independency. Recently, the care team received a heart-warming review from the sister of a client.

review

“On behalf of my Brother and myself we would like to thank Heritage Healthcare and all their team. Our experiences have been exemplary in all aspects.

3 years ago we sadly lost our Mother; it was a very difficult time especially for my Brother he had only known our Mother as his carer and did find life difficult. We discussed many ways of handling this situation, my Brother wanted to stay in the family home so we had to think clearly on how we could achieve this.

We then found Heritage Healthcare – it really has been a breath of fresh air for both my Brother and I. I hadn’t realised at first what a responsibility being a carer is, especially if you have a small family, or even a larger network, support is vital.

Heritage Healthcare could not have been more professional or caring; they have consistently been there for my Brother and myself enabling us both to go forward with each of our lives. [They’ve] always been willing to listen and to discuss concerns both my Brother and I have had over the past few years.

My Brother has gone from being a shy, not very confident person to one of more assurance and out going – it’s been a real transformation.

Heritage Healthcare always come up with new ideas for their clients, visits to different venues, to make experiences to remember. Socially it has been a great help to my Brother.

Most of all the love and care from everybody has been faultless; personally I have been so relieved to have this network available and I know my Brother feels the same.

We both would like to say thank once again to everybody at Heritage Healthcare Windsor for their ongoing love and care.”

LF, Client’s Sister – Windsor

Heritage Healthcare Windsor help people to remain living comfortably in the familiarity of their own home, whether they are elderly, disabled or are convalescing from illness or accident. Services are tailored to match the needs of each individual, including personal care, domestic help, companionship and live-in care.

To find out how Heritage Healthcare Windsor can support you and your loved ones, contact the care office on 01753 428028 or visit our website for more information on the services we can provide.

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