Our Trusted Team

We carefully recruit and train our care team to the highest possible standards. All staff members are DBS checked to an enhanced level and are fully insured with public liability cover. Heritage Healthcare Carers always wear a uniform and carry identification badges with photographic ID for added security and peace of mind.

Marie Binks

Director and Registered Manager

Heritage Healthcare Wakefield and Kirklees Director and Registered Manager, Marie Binks, qualified in Law before launching a successful career within the business banking sector. For the last 18 years, Marie has worked closely with the local business community, building longstanding and trusting relationships. Having raised funds for the local hospice and volunteered in the area, Marie decided to launch Heritage Healthcare Wakefield so that she could provide her community with an expert quality, caring and professional service. Marie said, “I want to be able to look after people just as I’d want my own family to be treated and provide a service which is reliable and trusted”.

Dawn Folan

Care Manager

Dawn is the Care Manager of Heritage Healthcare Wakefield and Kirklees. She runs the day to day service, managing the dedicated team of carers & making sure the service is compliant according to the CQC standards. Dawn has worked in the care industry for 23 years and is passionate about delivering care and maintaining clients’ independence at home. Dawn said, “I love meeting the people and families we come in contact with and the small details that we do to make a huge difference to our clients’ lives.”

 

 

Jordan Cowdell

Field Care Supervisor

As the Field Care Supervisor, Jordan is the first person new clients meet. Jordan conducts care assessments and writes person-centred support plans that emphasise an individual’s preferences and choices, and regularly holds meetings with a client and their family members to evaluate their changing needs. After caring for a friend and her grandfather due to their cancer diagnosis, Jordan wanted to pursue a career in the Health and Social Care sector and joined the Heritage Healthcare Wakefield and Kirklees team.

Libby Harvey

Senior Home Care Assistant

As a Senior Carer, Libby looks after the clients’ well-being and monitors their progress, as well as working with the team to make amendments to an individual’s care plan when needed. She joined the Heritage Healthcare Wakefield and Kirklees team whilst studying at college and progressed from a part-time role to balance her course to working full-time with the service. Libby enjoys being able to support clients within their own home and working with her colleagues when in the office.

Sharon White

Senior Home Care Assistant

Senior Carer, Sharon, plays an active role in nurturing and supporting new carers who join the Heritage Healthcare Wakefield and Kirklees team. She works out in the field, providing care to clients and ensuring a high standard of support is delivered. Sharon believes there is nothing more important than the wellbeing of clients and feels a sense of achievement when she sees how happy the clients are when she visits.

At Heritage Healthcare our staff always strive to be...

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Welcoming and friendly

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Polite and courteous

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Actively helpful and caring in their approach and attitude

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Understanding and responsive of the needs and preferences of our clients

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Respectful of the personality and culture of our clients

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Happy to listen and talk to our clients

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Informal where appropriate, efficient and take pride in their work

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Encouraging of comments and suggestions and receptive towards them

At Heritage Healthcare our staff always strive to have...

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A management approach which creates an open, positive and inclusive atmosphere

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Effective quality assurance and quality monitoring systems

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Registered Managers who are qualified, competent and experienced for the job roles

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Accounting and financial procedures which will safeguard the clients’ interests

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Regular supervision and appraisals

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Reassurance that the health, safety and welfare of our clients and Carers are promoted and protected at all times.

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