Our Team - Home Care | Home Care Services | Heritage Healthcare Trafford & Cheshire

Our Trusted Team

We carefully recruit and train our care team to the highest possible standards. All staff members are DBS checked to an enhanced level and are fully insured with public liability cover. Heritage Healthcare Trafford and Cheshire Home Care Assistants always carry identification badges with photographic ID for added security and peace of mind.

Joely Sant

Director and Registered Manager

Joely has worked within Health and Social Care for many years, undertaking all roles and responsibilities from Carer through to Registered Care Manager.  She has a passion and drive for providing innovative and outstanding care to the most vulnerable in the community and strongly believes all care should be undertaken with a holistic approach, delivered with personal choice, dignity, and respect.

Liz Rhodes

Director and Registered Provider

With over 18 years’ experience within recruitment, mainly within the hospitality sector, Liz has always been focused on quality and providing excellent customer service. For the last 5 years, she has worked within Domiciliary care, overseeing recruitment, training, and carer development and has developed a love for the sector, even more so following personal family experiences. Liz is passionate about retaining an experienced, loyal team of home care professionals whom clients can trust and rely upon.

Care Team

Heritage Healthcare Trafford and Cheshire

Our Care Team are carefully recruited and trained to ensure that we have the most reliable, friendly and compassionate individuals working with our clients.  Every member of the team is offered further training in order to develop their skills and build upon existing knowledge. Our friendly Carers quickly build fantastic relationships with our clients and their loved ones.

At Heritage Healthcare our staff always strive to be...

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Welcoming and friendly

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Polite and courteous

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Actively helpful and caring in their approach and attitude

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Understanding and responsive of the needs and preferences of our clients

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Respectful of the personality and culture of our clients

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Happy to listen and talk to our clients

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Informal where appropriate, efficient and take pride in their work

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Encouraging of comments and suggestions and receptive towards them

At Heritage Healthcare our staff always strive to be...

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A management approach which creates an open, positive and inclusive atmosphere

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Effective quality assurance and quality monitoring systems

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Registered Managers who are qualified, competent and experienced for the job roles

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Accounting and financial procedures which will safeguard the clients’ interests

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Regular supervision and appraisals

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Reassurance that the health, safety and welfare of our clients and Carers are promoted and protected at all times.

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