Our Team - Heritage Healthcare St Albans

Our Trusted Team

We carefully recruit and train our care team to the highest possible standards. All staff members are DBS checked to an enhanced level and are fully insured with public liability cover. Heritage Healthcare St Albans Carers always wear a uniform and carry identification badges with photographic ID for added security and peace of mind.

Enika Chasafara

Owner and Registered Provider

Enika paved her career in the healthcare sector as a care worker in nursing homes, residential homes as well as in the community. Her passion to offer the best evidence-based care possible to her patients saw her build a successful career in nursing post qualifying as a Learning Disability Nurse 14 years ago. After many years of enjoying working in this sector, she decided to further progress her career and trained to be a Cognitive Behavioural Therapist (CBT therapist); treating various anxiety disorders and low mood/depression among many others. It is in this capacity that Enika has been working in the last few years prior to launching her care business with her sister, Accedes.

Accedes Mutupe

Owner and Registered Manager

Accedes has experience working as a carer in nursing homes, residential homes and in the community. This fuelled her love and passion for healthcare and decided to pursue a professional career in the sector by studying and qualifying as a Psychiatric nurse over 10 years ago. During this period, Accedes acquired a wealth of experience working in various mental health settings. To further nurture her pursuit for professional development and widen her knowledge base to offer healthcare of the highest calibre, Accedes embarked on a Family Therapy post graduate degree, which helped inform most of her practice. She continued to enjoy working in mental health services prior to starting her home care business with her sister, Enika.

The Care Team

Home Carers

At Heritage Healthcare St Albans, we have a caring and compassionate team of trained professionals. We truly believe that we are nothing without the commitment and hard work we get from our staff and we use a rigorous recruitment process to attract and keep good people with a caring and compassionate character who want to help our clients. However, we fully understand that in order to support our staff well, training and qualifications are important to allow them to deliver the best possible service. Our clients expect their team to be professionally trained to deal with all of the tasks required in their support plan.

At Heritage Healthcare our staff always strive to be...

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Welcoming and friendly

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Polite and courteous

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Actively helpful and caring in their approach and attitude

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Understanding and responsive of the needs and preferences of our clients

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Respectful of the personality and culture of our clients

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Happy to listen and talk to our clients

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Informal where appropriate, efficient and take pride in their work

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Encouraging of comments and suggestions and receptive towards them

At Heritage Healthcare our staff always strive to be...

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A management approach which creates an open, positive and inclusive atmosphere

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Effective quality assurance and quality monitoring systems

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Registered Managers who are qualified, competent and experienced for the job roles

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Accounting and financial procedures which will safeguard the clients’ interests

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Regular supervision and appraisals

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Reassurance that the health, safety and welfare of our clients and Carers are promoted and protected at all times.

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