Our Trusted Team

We carefully recruit and train our care team to the highest possible standards. All staff members are DBS checked to an enhanced level and are fully insured with public liability cover. Heritage Healthcare Carers always wear a uniform and carry identification badges with photographic ID for added security and peace of mind.

Mohammad Tariq

Owner

Mohammad Tariq owner of Heritage Healthcare Rochdale has over twenty years of owning and managing a local post office. It was meeting members of the local community that inspired him to provide more and really give back to those in need. This teamed with Mohammad’s caring personality led to the launch of Heritage Healthcare Rochdale.

Sue Mitchell-Dean

Registered Care Manager

Sue Mitchell-Dean is the Registered Care Manager at Heritage Healthcare Rochdale and is responsible for leading and supporting the Care Team. Sue has over 23 years of experience in the social care sector, enabling her to provide a professional and reliable care service to each individual client. Sue is focused on providing a service which not only meets the needs of clients and their loved ones, but continuously exceeds their expectations. “Having worked within the Health & Social Care sector for many years my management experience spans across many sectors of the care industry from residential care homes to extra care independent living services and domiciliary community care services. To date as a manager within the Health & Social Care sector, I span a career of 23 years of experience with 9 of those years as a Registered Manager with the Care Quality Commission. During my employment, I have worked within various positions as both a service manager within extra care managing seven bespoke new build extra care units, as a deputy manager within residential settings managing a 40-bedded residential home and as a registered manager within domiciliary community care. As an individual, I have always taken pride in my services and developed services to ensure the people we support receive a truly bespoke, personalised individual service relevant to their lifestyles, needs, and choices. I have a proven record of reliability and strong ability to establish rapport with commissioners, stakeholders, and people supported and their families and staff ensuring a friendly professional consistent approach. I consider myself to be a driven and compassionate healthcare professional with hands-on experience in fast-paced residential and extra care and domiciliary environment. Accountable and responsible with a strong focus on the needs, and health and well-being of the people we support. At Heritage, our ethos is about listening to individual’s choices and creating person-centered care that enables the people we support to live safe, independent, dignified lives with outcomes and goals to ensure the voices of the people we support are heard!”

At Heritage Healthcare our staff always strive to be...

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Welcoming and friendly

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Polite and courteous

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Actively helpful and caring in their approach and attitude

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Understanding and responsive of the needs and preferences of our clients

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Respectful of the personality and culture of our clients

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Happy to listen and talk to our clients

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Informal where appropriate, efficient and take pride in their work

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Encouraging of comments and suggestions and receptive towards them

At Heritage Healthcare our staff always strive to be...

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A management approach which creates an open, positive and inclusive atmosphere

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Effective quality assurance and quality monitoring systems

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Registered Managers who are qualified, competent and experienced for the job roles

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Accounting and financial procedures which will safeguard the clients’ interests

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Regular supervision and appraisals

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Reassurance that the health, safety and welfare of our clients and Carers are promoted and protected at all times.

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