For the third year running, Heritage Healthcare Cardiff has achieved a 100% rating following their inspections.
Care Manager, Jenna Long, took charge as two inspectors, one from Care Inspectorate Wales and one from Cardiff Council, walked through the office doors on the same day.
Heritage Healthcare Cardiff passed the inspections with flying colours, and not only achieved 100% compliance but got outstanding in many areas.
Jameela Kotawala, Managing Director, praised the Cardiff management team following the inspection, saying “Thank you very much to all our staff that make it possible for us to provide Quality Care to each and every one of our Service Users. [A] special thank you to my new Care Manager Jenna Long who stepped into her role so well and handled two inspectors walking in through the door on the same day. Proud of you! Jayne [Care Coordinator] and Juliet [Heritage Healthcare Swansea Care Manager] being there supporting us throughout. Well done team, tough times don’t last but tough teams do.”
Heritage Healthcare Cardiff aims to make a true difference within their local community, helping more people continue to live independently in the comfort of their own home. With a highly trained team of carers, care plans are bespoke to each client, tailored to their unique needs and wishes. Services include personal care, household and domestic help, companionship, dementia support and respite care.
Following the celebratory news of the inspection ratings, the Cardiff care team continued to provide the quality care they are known for. They even had a chance to make friends with the local fire service!
Congratulations to all of the Heritage Healthcare Cardiff team for your dedication and commitment to providing expert home care and support services!
To find out more about Heritage Healthcare Cardiff, please visit ‘Our Services’ page to find out more about how the care team can support you and your loved ones. You can also get in touch with the friendly management team through your preferred contact method here.