Heritage Healthcare Milton Keynes Receives overall 'GOOD' Rating in Recent PAMMS Inspection.
POSTED: 22/08/2023
This achievement showcases their commitment to delivering high-quality care and support to service users in the community.
Heritage Healthcare Milton Keynes, a prominent provider of adult social care services, is celebrating their recent success in receiving an overall ‘GOOD’ rating in their latest Provider Assessment And Market Management Solution (PAMMS) inspection.
PAMMS is an online assessment tool designed to evaluate the quality of care provided by adult social care service providers. It assesses various categories that directly impact the well-being and safety of service users. Each category is awarded a specific rating, and Heritage Healthcare Milton Keynes has shown remarkable performance across all areas.
Assessment Categories
- Involvement and Information
- Personalised Care and Support
- Safeguarding and Safety
- Suitability of Staffing
- Quality of Management
The ‘GOOD’ rating signifies that Heritage Healthcare Milton Keynes excels in respecting and involving service users, providing personalised care and support, safeguarding people who use their services, maintaining a suitable and well-supported staffing structure, and having efficient management and monitoring of service quality.
Archita Raval, the owner, and Registered Care Manager of Heritage Healthcare Milton Keynes, expressed her pride in the dedicated team and their commitment to providing excellent care. She said, “Receiving an Overall ‘GOOD’ rating is a testament to the hard work and passion our team puts into delivering the highest standard of care. We are delighted to be recognised for our efforts in making a positive impact on the lives of our service users.”
Established in 2018, Heritage Healthcare Milton Keynes has quickly become a trusted name in the community. The care provider has demonstrated consistent dedication to improving service quality, and this recent PAMMS inspection success further solidifies its reputation as a reliable and compassionate care provider.
The ‘GOOD’ rating with four stars overall demonstrates the efforts and dedication of Heritage Healthcare Milton Keynes to ensure that service users receive the best possible care and support. While they have excelled in most areas, the team remains committed to addressing the areas that require improvement to continue raising the bar in the delivery of adult social care services.
In conclusion, Heritage Healthcare Milton Keynes has proven its commitment to providing exceptional care and support to service users by receiving a ‘GOOD’ rating during the recent PAMMS inspection. The team’s dedication and passion for their work highlight their contribution to the well-being and safety of the local community. As they continue to evolve and grow, their focus remains firmly on delivering high-quality care that positively impacts the lives of those they serve.
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