LATEST NEWS – Harrow

Our journey began in May 2020 when she had a distressing fall in her own home and was subsequently hospitalised. In our search for reliable care, we were fortunate enough to be referred to Heritage Healthcare Harrow, and our lives were forever changed.

The team’s unwavering support and genuine compassion have been nothing short of extraordinary. From the very first encounter until now, where Auntie requires a live-in carer due to her bedridden state, the Heritage Healthcare team has gone above and beyond, leaving us at a loss for words. The love and care demonstrated by all the carers have touched Auntie’s heart deeply, and she adores them as if they were family. Their sincerity and brilliance in their roles have left an indelible mark on all of us.

Finding ourselves in this unfamiliar situation, entrusting the care of our loved one to others, naturally brought forth concerns and worries. However, with Heritage Healthcare Harrow, our worries were swiftly put to rest. We consider ourselves blessed and lucky to have been introduced to such an exceptional care provider. Our Auntie, who means the world to us, is treated with the utmost respect. At 93 years old, she is set in her ways, yet she hasn’t been this content in years. The main carer is a true gem, and her presence in Auntie’s life has made her feel like she gained another family member, offering us tremendous reassurance.

The entire team provided by Heritage is simply amazing. Our Auntie, who was severely underweight and neglected during her time in the hospital, has experienced a miraculous transformation. Thanks to Heritage Healthcare Harrow, she has regained her energy and is growing stronger by the day. We are in awe of the care and attention she receives.

We felt compelled to write this lengthy review because Heritage Healthcare Harrow truly deserves all the praise. To anyone who may be uncertain about private care for their loved ones, we wholeheartedly implore you to read our testimonial. The honesty, kindness, and love shown by this remarkable team are beyond compare.

Our Auntie is impeccably cleaned, her bed sheets are changed regularly, her home is spotless, and her laundry and ironing are taken care of. Most importantly, she looks radiant, and she has begun to regain the weight she lost. She is smiling again, and we never thought we would see her true self once more. We owe her transformation to Heritage Healthcare Harrow, as they have truly saved her life.

Since our initial meeting in May 2020, we have had the privilege of getting to know the entire team, and their professionalism and care are unparalleled. We rest easy, knowing that Auntie is in safe hands. Despite the worries surrounding Covid-19, Heritage Healthcare Harrow maintained stringent testing and hygiene protocols. Only the carers, district nurses, and immediate family members were allowed in the house, ensuring Auntie’s safety.

If you find yourself in need of private carers, we cannot emphasise enough how highly we recommend Heritage Healthcare Harrow. You will never regret choosing them, and your experience will undoubtedly mirror our own. They not only support the individual in need of care but also extend their support to us as family members, which is truly remarkable. They consistently go above and beyond their call of duty, although they modestly claim it is their desire to do so. This dedication sets Heritage Healthcare Harrow apart from the rest.

Our deepest gratitude goes out to the entire exceptional team. We cannot fathom what our lives would be like without your presence. You have truly “rescued” our Auntie, who holds a special place in our hearts. We will forever be grateful for the comfort you provided her during moments of pain, the happiness you restored when she felt sad, and the strength you instilled when she was at her weakest. In our eyes, you are all angels, and we hope this review reassures others that there is no better care provider in Harrow than Heritage Healthcare Harrow.