LATEST NEWS – Darlington

Heritage Healthcare North East emerged victorious at the highly esteemed Northern Echo Health & Care Awards in 2021. The dedicated team was recognised for their outstanding commitment and exceptional care, earning them the prestigious title of Care Team of the Year.

The event, which took place on a glorious evening at a grand venue, celebrated the exceptional efforts and achievements of healthcare professionals throughout the region. Heritage Healthcare North East was commended for its unwavering dedication to providing person-centred care and support to individuals in the community.

“I am so proud of the Heritage Healthcare North East team,” said Lisa Glass, the Registered Care Manager of Heritage Healthcare North East. “They have always worked hand in hand to support and care for our service users, not just during this challenging year, but consistently throughout. Our staff’s commitment to exceptional infection control has enabled us to minimize the impact of COVID-19 on our service users and team members. We have experienced very few disruptions to our services, allowing us to continue delivering care packages to our current clients and welcoming new individuals into our care.”

Heritage Healthcare North East is a renowned provider of comprehensive and compassionate care services. Their focus lies in delivering person-centred care, ensuring individuals in Darlington, Middlesbrough, Redcar and Cleveland and North Yorkshire can remain in the comfort of their own homes for as long as possible. The range of services offered includes personal care, domestic assistance, companionship, respite care, and support for individuals with complex needs.

Throughout the challenging COVID-19 pandemic, the North East care team went above and beyond to ensure that service users continued to receive the essential care packages they required. In addition to their primary responsibilities, the team also ensured that clients had access to vital items and medications. For those who live alone and lack close proximity to family members, the team became trusted companions, offering social support and preventing isolation during shielding or lockdown periods.

The Care Team of the Year award is a testament to the hard work and dedication of the Heritage Healthcare North East team. Their exceptional efforts have positively impacted the lives of many individuals, providing them with the care, support, and companionship they need, particularly during those challenging times.

Heritage Healthcare North East extended its gratitude to all members of the care team for their outstanding contributions and commitment. The team’s passion and professionalism have set a remarkable example within the industry, inspiring others to follow in their footsteps.