LATEST NEWS – Cardiff

Heritage Healthcare Cardiff, a leading provider of home care services in the region, proudly announces their recent achievement of receiving an “Excellent” rating in every area during their inspection by the Care Inspectorate Wales (CIW) or Arolygiaeth Gofal, Cymru. This outstanding accolade marks a historic milestone for the company, as they become the first-ever home care company in Wales to receive such a prestigious rating across all categories.

The Care Inspectorate Wales, responsible for regulating and inspecting social care and childcare services in Wales, awarded Heritage Healthcare Cardiff the highest possible rating of “Excellent” in all three categories: Well-Being, Care & Support, and Leadership & Management. This recognition is a testament to the unwavering commitment of the entire Heritage Healthcare Cardiff team, from the dedicated care staff to the exceptional leadership.

Jameela Kotawala, the Managing Director of Heritage Healthcare Cardiff, expressed her delight at the outstanding achievement, saying, “We are incredibly proud to have been rated ‘Excellent’ in every area by the Care Inspectorate Wales. It reflects our team’s tireless dedication to providing the highest standard of home care services to our clients. We are committed to making a positive impact on the lives of those we care for, and this recognition is a testament to our unwavering commitment.”

Jenna Long, the Care Manager for Heritage Healthcare Cardiff, shared her enthusiasm for the achievement, stating, “This rating is a result of our team’s relentless pursuit of excellence in all aspects of our care provision. It is truly rewarding to see our hard work and commitment being acknowledged by the Care Inspectorate Wales. We will continue to strive for even greater heights and ensure our clients receive the best possible care and support.”

Michelle Fenwick, Franchise Director of Heritage Healthcare, also expressed her pride in Heritage Healthcare Cardiff’s accomplishment, saying, “As the very first franchise of Heritage Healthcare in 2014, Cardiff has always been a shining example of the exceptional care and service we aim to deliver across all our branches. This ‘Excellent’ rating in every category is a testament to their hard work, dedication, and commitment to our core values.”

Heritage Healthcare is a leading provider of home care services, offering support to individuals in the comfort of their own homes. With a focus on delivering person-centred care tailored to each client’s unique needs, Heritage Healthcare ensures the well-being and independence of its clients, allowing them to live fulfilling lives.