LATEST NEWS – Cardiff

We are incredibly proud to announce that Heritage Healthcare Cardiff has achieved a perfect 10/10 score on Homecare.co.uk, the UK’s leading independent review platform for home care services. This outstanding achievement reflects the trust, appreciation, and high regard our clients and their families have for the care we provide.

This milestone sits alongside another major achievement – Heritage Healthcare Cardiff remains the only home care provider in Wales to be rated ‘Excellent’ in every category by the Care Inspectorate Wales (CIW).

Cardiff MD and Registered Manager, Jameela, works with her team to provide trusted home care in the community

Led by Jameela Kotawala, who has successfully owned and operated the Cardiff branch for over 10 years, our team has consistently delivered high-quality, person-centred care to individuals across the Cardiff community. Supported by our exceptional Care Manager, Jenna Long, and a committed team of carers, this recognition is the result of hard work, compassion, and an unshakeable dedication to putting people first.

What Makes This Achievement So Special?

⭐ Perfect 10 on Homecare.co.uk
This score is based entirely on verified reviews from our clients and their families. It’s a reflection of their satisfaction with the care, kindness, and professionalism they receive from our team every day.

⭐ Rated Excellent by CIW in Every Category
The Care Inspectorate Wales inspects home care providers on key areas including well-being, care and support, leadership, and safeguarding. To be rated Excellent across the board is incredibly rare – and we’re proud to lead the way in Wales.

A Word from the Team

Jameela Kotawala, Director of Heritage Healthcare Cardiff, said:
“We are absolutely delighted to receive this recognition. It means so much because it comes from the people we care for and the families who trust us to support their loved ones. Our team works incredibly hard, and this is a true reflection of their dedication to delivering care with compassion and dignity.”

Jenna Long, Care Manager, added:

“We always strive to go above and beyond for our clients. To see this reflected in both our CIW inspection and in client reviews is a huge honour. We’ll continue to raise the bar in care across Cardiff.”

Trusted, Reliable, Compassionate

At Heritage Healthcare Cardiff, we offer a wide range of home care services tailored to meet individual needs – from personal care and medication support to companionship and specialist support for complex conditions.

We are passionate about helping people live independently in their own homes, with care that is respectful, flexible, and truly person-centred.

If you’re looking for trusted, high-quality home care in Cardiff, we’d love to talk to you.

Contact us today or visit www.homecare.co.uk to read our reviews and see why we’re rated 10/10.

Click here to see our Review Score Certificate 

#HeritageHealthcareCardiff #HomecareExcellence #Perfect10 #RatedExcellent #CIW #TrustedCare #ClientRated #CardiffCare #ProudToCare #PersonCentredCare