How does Live-In Care work? - Heritage Healthcare
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How does Live-In Care work?

Everyone is unique with their own needs, wishes and requirements. We work with you and your loved ones to create a bespoke care plan tailored to you.

We start by having a conversation with you over the phone to gain an understanding of your current situation and what you want from the care we provide. We then arrange for our management team to visit you at home and carry out a care assessment. A loved one, trusted friend or healthcare professional is more than welcome to be part of our conversation. A bespoke care plan is put together, tailored to your needs, wishes and requirements that can be adapted if needed.  

We will match you with live-in carers who you can form a trusted friendship with. Our live-in carers work on a rota; when your first live-in carer has completed the set number of weeks agreed, a second live-in carer will take over, so your care routine is not disrupted. 

Our live-in carers require a bedroom with at least a single bed and storage to put away their clothing and belongings. They also require access to a functioning bathroom and television for entertainment. They will also need 2 hours break per day, which can be taken together or separately depending on your bespoke care plan. 

Throughout your time with Heritage Healthcare, our Registered Care Manager, Joe Atkin, will be on hand to answer any questions or deal with any concerns you may have. Joe Atkin will also have consistent communication with your live-in carer to ensure the service you receive is high-quality and seamless. 


What levels of care are available with Heritage Healthcare?

Heritage Healthcare offers a range of support services to allow clients to be independent at home for longer. We work with you and your loved ones to create a care plan based on your needs and requirements

Assisted Companionship

With Assisted Companionship, clients have low dependency and can carry out personal care tasks. They require help and assistance within the home to enable them to live independently. Your live-in carer will support:

  • Socialising and going to appointments
  • Day-to-day housework and laundry
  • Prompting medication
  • Shopping and cooking

Personal Care

This package will include elements of the Assisted Companionship package, but also includes additional supported with personal care. Some clients may have healthcare needs that require this level of care, such as Parkinson’s, dementia or reduced mobility. Your live-in carer will support:

  • Washing and bathing
  • Dressing and grooming
  • Toilet visits         
  • Eating and drinking
  • Monitoring nutrition and weight
  • Supporting with medications

High Dependency

Clients who are experiencing more severe stages of neurological disorders and/or physical incapacity will benefit from higher levels of care. Clients may require hoisting, have challenging behaviour or could require palliative or end-of-life care. Your live-in carer will support:

  • Companionship
  • Higher levels of personal care    
  • Use of Equipment
  • Assistance with Medication

Our live-in carers will work for a maximum of 12 hours per day. If more than 12 hours is required, we would recommend including hourly care within your care package to ensure your live-in carer can take breaks and for your care to be continued.

Heritage Healthcare can also support respite or short-term live-in care following a hospital stay or when primary carers are unable to deliver care. Our Registered Care Manager, Joe Atkin, will work with you and your loved ones to create a care plan based on your needs and to ensure the care and support you are comfortable with is continued by our team.


Is live-in care right for me? 

When it comes to care and support, there is a range of options to choose from, including hourly care at home, nursing care or moving into a residential care home. Each option has its own benefits that will suit the needs of an individual. 

Live-in care benefits individuals who want to remain living in the comfort of their own home but need more consistent and one-to-one care than hourly home care can provide. With a live-in carer, support can be provided throughout the day; if support is needed during the night, someone is there to help. 

Many older people unnecessarily move into residential care; live-in care means they can have the same support they would receive in a care home but from the comfort of their own home, surrounded by memories. 

Knowing care is available round-the-clock to support a loved one is also reassuring for family members. Busy work life and family commitments can make it hard to provide care to an older loved one; with live-in care, they can have peace of mind a carer is available throughout the day and continue to spend quality time with a relative. 


What is a typical day of live-in care like? 

One of the main benefits of having a live-in carer is they will fit into your normal routine. 

In the morning, your live-in carer will help you get out of bed and get ready for the day ahead. They can help you to bathe and look your best if you need that level of support. Breakfast will be served, with you choosing what’s on the menu that day. Your carer will enjoy their meals with you so you can chat about the day’s plan. 

Throughout the morning, your live-in carer may catch up on some household chores, such as dusting or laundry, whilst you relax in the living room watching your favourite daytime TV programmes 

Before lunchtime, you may have a visit from a family member or friends who wants to tell you all aboutheir recent holiday, so your live-in carer may take this moment to enjoy an hour break in their bedroom.  After enjoying lunch together, you and your live-in carer might pop out to the local shops or attend a social group where you can enjoy one of your cherished hobbies.  

If the weather is nice, you and your carer might spend some time in the garden when you’ve returned home. This could be the perfect time to do a spot of exercising to support your mobility and flexibility but don’t worry, your live-in carer is on hand to help however they can. 

Your live-in carer will prepare your preferred evening meal which you will enjoy together, before settling down for the night to read a book, put together a puzzle or watch your favourite soaps. Your carer may take their second hour’s break to call their loved ones. 

When it’s time for bed, your live-in carer will help you get ready however you prefer. They can help you get dressed and washed and support you to get into bed. During the night, if they are needed at all, you can rest assured your live-in carer will only be in the next room and available to help.  

This is just one example of a typical day, as every day will be different depending on your needs. Everyone has their own unique needs and requirements, and we ensure each care plan is bespoke to the individual. With our different levels of care, our live-in carers will support you to be comfortable at home, encouraging independence and building your confidence. 

Our live-in carers require a 2-hour break each day, which can be taken together or separately. If you require care and support during these break times, additional care can be arranged from your local Heritage Healthcare office or another home care provider. 


Our Live-in Care management team are more than happy to have a conversation with you about our service and how we can support you and your loves ones at home. Please call 07792 171334 or email joe.atkin@heritagehealthcare.co.uk.

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