Our Team - Heritage Healthcare Harrow | Elderly care | Home care

Our Trusted Team

We carefully recruit and train our care team to the highest possible standards. All staff members are DBS checked to an enhanced level and are fully insured with public liability cover. Heritage Healthcare Carers always wear a uniform and carry identification badges with photographic ID for added security and peace of mind.

Mukilan Karuppiah

Managing Director

“We are dedicated to delivering compassionate and exceptional care every day ensuring high-quality services to every service user”

As a Managing Director, Mukilan leads all the business and management related activities in Heritage Healthcare Harrow. Mukilan has over 20 years of diversified experience in the fields of Banking, Telecom, Airlines, Aerospace, Health and Consulting. Supported by his double masters in business and management studies, he has a consistent track record of delivering project plans, designing applications, modelling business flows, implementing enterprise architectures and managing global teams. Mukilan has a real passion for helping people and caring for them to make a positive difference in people’s lives every single day.

Our Care Team

Heritage Healthcare Harrow has a caring and compassionate team of trained professionals. We truly believe that we are nothing without the commitment and hard work we get from our staff and we use a rigorous recruitment process to attract and keep good people with a caring and compassionate character who want to help our clients. However, we fully understand that in order to support our staff well, training and qualifications are important to allow them to deliver the best possible service. Our clients expect their care team to be professionally trained to deal with all of the tasks required in their care plan.

At Heritage Healthcare our staff always strive to be...

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Welcoming and friendly

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Polite and courteous

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Actively helpful and caring in their approach and attitude

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Understanding and responsive of the needs and preferences of our clients

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Respectful of the personality and culture of our clients

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Happy to listen and talk to our clients

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Informal where appropriate, efficient and take pride in their work

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Encouraging of comments and suggestions and receptive towards them

At Heritage Healthcare our staff always strive to have...

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A management approach which creates an open, positive and inclusive atmosphere

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Effective quality assurance and quality monitoring systems

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Registered Managers who are qualified, competent and experienced for the job roles

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Accounting and financial procedures which will safeguard the clients’ interests

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Regular supervision and appraisals

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Reassurance that the health, safety and welfare of our clients and Carers are promoted and protected at all times.

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