Our Trusted Team

We carefully recruit and train our care team to the highest possible standards. All staff members are DBS checked to an enhanced level and are fully insured with public liability cover. Heritage Healthcare Carers always wear a uniform and carry identification badges with photographic ID for added security and peace of mind.

Fiona Hodder

Director & Registered Care Manager

Fiona’s career within the healthcare industry has spanned over 30 years. Having previously worked in clinical practice as a Nurse and spent time in healthcare marketing, sales and training, Fiona went on to work for blue-chip medical device companies where she was instrumental in the development and delivery of clinical training programmes. Utilising her knowledge and experience, Fiona then went on to run her own company, providing healthcare training and consultancy and working with care professionals to provide both mandatory and specialist training. Fiona now takes the role as both Director and Registered Care Manager of Heritage Healthcare Gloucester. Her extensive skill set and leadership qualities enable Fiona to lead and support her Care Team.

 

Steve Hodder

Director

Heritage Healthcare Gloucester Director Steve Hodder is responsible for Operations and Business Development. Steve has spent the majority of his working career within the media industry in senior operational management positions. Steve has had an extremely successful career working in Television Operations for some of the largest broadcast companies in the UK including BBC, ITV and Channel 4. In recent years, Steve has been running his own company focused on the production of training videos to promote best practice for the healthcare and medical device industry.

At Heritage Healthcare our staff always strive to be...

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Welcoming and friendly

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Polite and courteous

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Actively helpful and caring in their approach and attitude

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Understanding and responsive of the needs and preferences of our clients

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Respectful of the personality and culture of our clients

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Happy to listen and talk to our clients

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Informal where appropriate, efficient and take pride in their work

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Encouraging of comments and suggestions and receptive towards them

At Heritage Healthcare our staff always strive to be...

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A management approach which creates an open, positive and inclusive atmosphere

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Effective quality assurance and quality monitoring systems

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Registered Managers who are qualified, competent and experienced for the job roles

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Accounting and financial procedures which will safeguard the clients’ interests

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Regular supervision and appraisals

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Reassurance that the health, safety and welfare of our clients and Carers are promoted and protected at all times.

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