Our Team - Home Care | Home Care Services | Heritage Healthcare Coventry

Our Trusted Team

We carefully recruit and train our care team to the highest possible standards. All staff members are DBS checked to an enhanced level and are fully insured with public liability cover. Heritage Healthcare Coventry Home Care Assistants always carry identification badges with photographic ID for added security and peace of mind.

Ozichi Johnson

Managing Director & Registered Manager

Heritage Healthcare Coventry Managing Director and Registered Manager, Ozichi Johnson, has a wealth of experience working in the healthcare industry. As a Specialist and Registered General Nurse, Ozichi has worked in NHS hospitals, Community Hospitals and Nursing Homes, developing excellent management skills and an understanding of good practice that promotes independence and advocacy for service users.

Ozichi is a highly ambitious, motivated and driven manager who strives for the best with her team of carers. Her career has seen her work with a range of people in the care sector, supporting people with disabilities and health concerns to live an independent life. As the Managing Director and Registered Manager, Ozichi will ensure that high quality, safe and responsive care and support is provided to service users within Coventry and the surrounding area through her team of highly trained Care Assistants.

Ozichi said “Heritage Healthcare Coventry is committed to providing an excellent service to our Service Users. We place the rights of our Service Users at the forefront of our aims and objectives and seek to advance these rights in all aspects of the services we provide and encourage our Service Users to exercise their rights to the full.”

Care Team

Heritage Healthcare Coventry

Our Care Team are carefully recruited and trained to ensure that we have the most reliable, friendly and compassionate individuals working with our clients.  Every member of the team is offered further training in order to develop their skills and build upon existing knowledge. Our friendly Carers quickly build fantastic relationships with our clients and their loved ones.

At Heritage Healthcare our staff always strive to be...

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Welcoming and friendly

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Polite and courteous

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Actively helpful and caring in their approach and attitude

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Understanding and responsive of the needs and preferences of our clients

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Respectful of the personality and culture of our clients

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Happy to listen and talk to our clients

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Informal where appropriate, efficient and take pride in their work

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Encouraging of comments and suggestions and receptive towards them

At Heritage Healthcare our staff always strive to have...

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A management approach which creates an open, positive and inclusive atmosphere

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Effective quality assurance and quality monitoring systems

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Registered Managers who are qualified, competent and experienced for the job roles

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Accounting and financial procedures which will safeguard the clients’ interests

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Regular supervision and appraisals

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Reassurance that the health, safety and welfare of our clients and Carers are promoted and protected at all times.

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