Our Trusted Team

Our Care Team is carefully recruited and trained to the highest possible standards. All our care team members are DBS checked to an enhanced level and fully insured with public liability cover. Heritage Healthcare Bournemouth Care Assistants always wear a uniform and carry identification badges with photographic ID for added security and peace of mind.

Sheryl Soriano

Managing Director

Heritage Healthcare Bournemouth Owner and Managing Director Sheryl Soriano worked as a qualified Registered Nurse in the Philippines before moving to the UK. Highly qualified and experienced, Sheryl has a degree in Health and Social Care and has worked with the UK Care Sector for over 6 years. Sheryl is committed to providing the communities of Bournemouth and Poole with a support service which they can trust and rely upon.

Rowena Saclayan

Registered Care Manager

Rowena Saclayan is a hardworking, professional individual with vast experience in Health and Social Care, taking on the role of Registered Care Manager at Heritage Healthcare Bournemouth. She is a leader with a capability of making decisions using her own initiative, assessing situations and dealing with them appropriately and quickly. Rowena demonstrates strong problem-solving capabilities used to mitigate risks and issues. She is responsible for leading the Support Team and ensuring clients receive a safe, effective and caring service which is responsive to each individual’s needs.

At Heritage Healthcare our staff always strive to be...

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Welcoming and friendly

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Polite and courteous

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Actively helpful and caring in their approach and attitude

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Understanding and responsive of the needs and preferences of our clients

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Respectful of the personality and culture of our clients

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Happy to listen and talk to our clients

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Informal where appropriate, efficient and take pride in their work

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Encouraging of comments and suggestions and receptive towards them

At Heritage Healthcare our staff always strive to be...

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A management approach which creates an open, positive and inclusive atmosphere

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Effective quality assurance and quality monitoring systems

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Registered Managers who are qualified, competent and experienced for the job roles

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Accounting and financial procedures which will safeguard the clients’ interests

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Regular supervision and appraisals

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Reassurance that the health, safety and welfare of our clients and Carers are promoted and protected at all times.

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