Our Trusted Team

Our Care Team is carefully recruited and trained to the highest possible standards. All our care team members are DBS checked to an enhanced level and fully insured with public liability cover. Heritage Healthcare Bournemouth Home Care Workers always wear a uniform and carry identification badges with photographic ID for added security and peace of mind.

Sheryl Soriano

Owner and Registered Care Manager

Heritage Healthcare Bournemouth Owner and Care Manager, Sheryl Soriano, worked as a qualified Registered Nurse in the Philippines before moving to the UK. Highly qualified and experienced, Sheryl has gained a degree in Health and Social Care from Anglia Ruskin University and has worked within the UK Care Sector for over 10 years. Sheryl is committed to providing the communities of Bournemouth and Poole with a support service they can trust and rely upon.

Sheryl is responsible for leading the Support Team and ensuring clients receive a safe, effective and caring services responsive to each individuals’ care needs. “We are motivated to provide the highest quality of care to our clients, enabling them to remain living independently in their own home,” said Sheryl. “We utilise our wealth of skills and knowledge of the Social Care sector to provide an expert homecare service to our clients. Our hands-on approach ensures that we build relationships with clients and their family members.”

Our Care Team

Home Care Workers

At Heritage Healthcare Bournemouth, we have a caring and compassionate team of trained professionals. We truly believe that we are nothing without the commitment and hard work we get from our staff and we use a rigorous recruitment process to attract and keep good people with a caring and compassionate character who want to help our clients. However, we fully understand that in order to support our staff well, training and qualifications are important to allow them to deliver the best possible service. Our clients expect their team to be professionally trained to deal with all of the tasks required in their Support Plan.

At Heritage Healthcare our staff always strive to be...

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Welcoming and friendly

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Polite and courteous

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Actively helpful and caring in their approach and attitude

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Understanding and responsive of the needs and preferences of our clients

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Respectful of the personality and culture of our clients

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Happy to listen and talk to our clients

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Informal where appropriate, efficient and take pride in their work

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Encouraging of comments and suggestions and receptive towards them

At Heritage Healthcare our staff always strive to be...

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A management approach which creates an open, positive and inclusive atmosphere

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Effective quality assurance and quality monitoring systems

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Registered Managers who are qualified, competent and experienced for the job roles

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Accounting and financial procedures which will safeguard the clients’ interests

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Regular supervision and appraisals

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Reassurance that the health, safety and welfare of our clients and Carers are promoted and protected at all times.

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